(4.8 / 5)1853+ Ratings

Kalaya Reviews

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Overall Rating

4.8

13 Reviews

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About Kalaya

Kalaya is a company that specializes in providing natural pain relief solutions for joints and muscles. Their flagship product is a hands-free pain-relief spray that is specifically designed to target sore and aching joints and muscles. What sets this spray apart is its unique delivery system, which allows users to apply the spray directly to the affected area and then massage it in for optimal results. This adds the therapeutic benefit of a self-controlled massage, helping to further soothe and relieve pain.

But what really sets Kalaya apart from its competitors is its commitment to using only the highest-quality ingredients in all of its products. The company prides itself on using all-natural elements that are free from harsh chemicals and synthetic additives.

In addition to offering top-quality products, Kalaya also values its customers and strives to provide excellent customer service. The company offers fast and reliable shipping, making it easy for customers to get their hands on the products they need.

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Kalaya Customer Reviews (13)

0/5

Ruby Hervieux

Verified Buyer

Feb 9, 2023

Kevin Blokzijl

Verified Buyer

Feb 9, 2023

Roy Turner

Verified Buyer

Feb 8, 2023

Benjamin Lawrence

Verified Buyer

Feb 8, 2023

Roger Brewer

Verified Buyer

Feb 7, 2023

Simone Adler

Verified Buyer

Feb 6, 2023

Michael Cottrell

Verified Buyer

Feb 6, 2023

Abbie Short

Verified Buyer

Feb 6, 2023

Craig Vincent

Verified Buyer

Feb 5, 2023

Timothy Guy

Verified Buyer

Feb 5, 2023

Kalaya Customer’s Q&A

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Kalaya FAQs

How much does shipping cost?

Free shipping is available on orders of $60.00 or more within Canada. Orders under $60.00 have a flat-rate shipping fee of $11.99. Delivery takes approximately 3-5 business days in Ontario and 7-10 business days in the rest of Canada.

Can I order from the U.S.?

No, currently they only ship within Canada. However, U.S. customers can purchase Kalaya products at www.kalayahealth.com or Amazon.com.

What is Kalaya’s return policy?

Kalaya offers a 30-day money-back guarantee on all products. To initiate a return, contact their customer service team at customerservice@avariahb.com or 1.888.830.4961. Some non-refundable items include clearance items and surprise boxes. Return shipping is the responsibility of the customer.

What are the terms and conditions for subscription services?

By purchasing a subscription, you agree to a recurring quarterly subscription fee at the current rate. You may cancel your subscription at any time, but any outstanding fees will still be charged. If payment is declined or the credit card expires, you agree to pay all amounts due upon demand. You also authorize us to charge any outstanding fees to a different credit card. Subscription fees are non-refundable.

How can I cancel my subscription?

You can cancel your subscription at any time by contacting Kalaya’s customer service team at customerservice@avariahb.com or at 1.888.830.4961. Any outstanding fees will still be charged.

How can I track my order?

You will receive a tracking number via email once your order has shipped. You can track your order through the shipping carrier's website using this tracking number.

Can I order a product that is out of stock?

If a product is out of stock, you can sign up to be notified when it becomes available again by clicking the "Notify Me" button on the product page. Alternatively, you can contact Kalaya’s customer service team to inquire about the availability of a specific product.

How do I contact customer service?

You can contact Kalaya’s customer service team through the Contact page on their website or by emailing customerservice@avariahb.com. You can also call 1.888.830.4961.